Politique d’expédition

SHIPPING POLICY

Last updated: 13 August 2026

Thank you for shopping with Molly Talks, Harley Listens.

FREE SHIPPING

We offer FREE standard shipping on all orders, with no minimum spend required.

PROCESSING TIMES

Most orders are processed within 1–5 business days.

Personalised and made-to-order products may require additional production time before they are dispatched. Orders are generally not processed on weekends or public holidays.

WHERE WE SHIP

We ship to Australia and a growing range of international destinations.

Use the country/region selector at the top of our website to see whether we currently ship to your location. Product availability may vary between countries because not every supplier can deliver every product worldwide.

ESTIMATED DELIVERY TIMES

Most orders arrive within approximately 5–15 business days after dispatch.

International deliveries, remote locations, personalised products and orders affected by customs or postal delays may take longer.

Delivery times are estimates and cannot be guaranteed, but we’ll always do our best to help if an order is significantly delayed.

TRACKING YOUR ORDER

Once your order has been dispatched, you’ll receive tracking information by email.

Please allow up to five business days for tracking information to begin updating after dispatch.

ORDERS WITH MULTIPLE PRODUCTS

Our products may be made or dispatched by different trusted suppliers. If your order contains multiple products, they may arrive in separate packages and at different times.

You’ll receive tracking information for each package when available. There is no additional shipping charge when an order is split into multiple deliveries.

TAXES, CUSTOMS AND IMPORT DUTIES

Any taxes or duties collected by us will be displayed at checkout.

Depending on the delivery country, local customs authorities may charge import taxes, duties or other fees after an order has been dispatched. These are government charges rather than shipping fees and are the customer’s responsibility unless they are shown as included at checkout.

DELIVERY DELAYS

Orders may occasionally be delayed due to customs processing, severe weather, public holidays, high demand, postal disruptions or other circumstances outside our reasonable control.

If your order hasn’t arrived within the estimated timeframe, please contact us at molly@mollytalksharleylistens.com with your order number. We’ll investigate the delay and work with you to find an appropriate solution.

INCORRECT OR INCOMPLETE ADDRESSES

Please check that your delivery address is complete and correct before placing your order.

Contact us immediately if you notice an error. We’ll try to update the address, but changes may not be possible once an order has entered production or been dispatched.

LOST, DAMAGED OR MISSING PACKAGES

If your order is lost, arrives damaged or contains missing items, please contact us at molly@mollytalksharleylistens.com with your order number and, where relevant, clear photographs of the package and item.

We’ll work with you to investigate and provide an appropriate remedy in accordance with applicable consumer law.

YOUR CONSUMER RIGHTS

Nothing in this Shipping Policy excludes, restricts or modifies any rights or remedies that cannot legally be excluded, including rights under the Australian Consumer Law.

CONTACT US

For questions about shipping or delivery, contact:

Molly Talks, Harley Listens
Email: molly@mollytalksharleylistens.com